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Diana,
- Great customer service
- Excellent communication, phone calls and emails replied to quickly
- Transfer went extremely smoothly
- Very happy with purchase and continued rental of property
- Property purchased over internet. 15.08.10
Well Brian, What can I say? Yes we were really pleased the way the sale of our property at Padthaway was handled. When ever anything was changed or information came through we were fully informed. There were no hiccups in the process, all went smoothly – probably having a quick sale and clearing sale did not give us time to think and I think that was a good thing. Thank you for your input. 23.8.10
Well done Sally you ticked all the boxes admirably. 06.08.10
Diana, very much appreciate your hard work and effort put into recent sale. A pleasant manner, constant feedback on progress and a concerted effort on your part made the experience hassle free. Thanks again. 12.08.10
Thank you. You have kept us well informed of issues regarding our rental property, checked with us about follow up if necessary. You do a great job! (Mrs A Davie 5/8/2010)
Always contacted promptly if any issues with property management.
We are very happy with dealing with Mardi, especially after last tenant (J & J Leuth 5/8/2010)
The best property management team I have worked with for 40 years - congratulations (M Proud 5/8/2010)
I found the sales representative (Sally) willing, considerate and very professional in the sale of my property. 21.06.2010
Sally made the purchase of Drake Street a pleasure.
- Excellent service at reception (Kirby)
- Knowledge of sale property
- Knowledge of information I needed to gather
- Contact with loan adviser
- Flexible meeting times
- Prompt return calls
- Delightful and happy demeanor
These are just a few things that make everything happen easily and smoothly and Sally did that and more. Thank you Sally. 08.06.10
We found Diana very professional and friendly throughout the time spent dealing with her purchasing our home in Naracoorte. Nothing was too much trouble for her and any requests we had she followed up very promptly. She was constantly in contact with us, advising us of proceedings. We would not hesitate to deal with her again. D & P Drury. 3.06.10
I have been very happy with all the effort that has been made to achieve the sale of my property. Brian and his team have been very courteous and thorough during all aspects of the sale. They were always available for any queries and responded as promptly as was expected. I appreciate the advice and the effort made. Thank you. 20.05.10
Diana worked very hard for the sale of my property. She was very informative the whole way through. Everything was handled very professionally from the advertising all the way to settlement. Diana also made that extra effort to get that little bit more for me. I would recommend Diana and Naracoorte First National to anyone thinking of listing their property. A. Greening 21.05.10
I have bought and sold quite a few properties and I must say I have never had such efficient service such as at Naracoorte First National. Diana was always approachable, contactable and accommodating in every aspect of the process. A very personal and discreet approach to everything and every detail. People had told me if i wanted a quick result on the sale of my property, Diana was the one! Now I to can recommend and vouch for that! Thank you again to the team. K Greening 18.05.10
Brian, thank you most sincerely for all the time and effort that you put into selling our property. We are very grateful. 21.05.10
We were very happy with the service we received when we bought the house. We found Diana and any other staff we dealt with very courteous and obliging, willing to deal with any queries and negotiations without any delay. We would be quite happy to recommend First National to anyone buying or selling. Thank you Diana for your excellent and friendly service. 10.05.10
Good service, fine to deal with. 29.4.10
My wife and I have bought two properties through Diana Edwards at Naracoorte First National and could not fault her service. Diana is thorough, honest, reliable and conscientious in serving both buyer and vender. Having bought and sold many properties over the years, we know from experience that a few in the real estate industry confuse their best interests with the client's, but Diana puts the client first and provides excellent service. R. Peake 29.04.10
The whole company of 'First National' are easy going, friendly, at the same time being very professional. Diana was impeccable in her service. I could not fault her in any way. Her manner, dress, kindness too were very professional. It's for these reasons we would choose 'First National' again. 05.03.10
We had Di Edwards as our Agent - We bought 112 Jenkins Terrace, Naracoorte. I thought she was absolutely fantastic. Organised, friendly, flexible, loved kids and professional but most of all i felt that i could trust her to act on our behalf in our best interests. I thought the whole service provided was great. Leah Davenport 18.2.2010
Sally, your service was excellent! You were very friendly and answered our questions and concerns very quickly when ever we asked. Thanks again for a sale that was as stress free as you could make it. 22.02.2010
Felt very much at ease and comfortable with Diana's highly efficient and most reliable services. 1.2.2010
Very helpful & professional. Readily available for inspections. Eager to do business and to make all processes swift. (which in most cases was fantastic but sometimes stressful for a first home owner). Thanks for all your help Diana and your patience. Loving the new place. 31/01/2010
Sally, thank you for your great service and being able to answer all our questions promptly. Selling can be very stressfull but you made the process easier and smoother. We were very happy with the advertising and how clearly all processes were explained. 29.01.2010
It is always a pleaseure to do business with First National, Sally was a great help early on when we first looked at Lakeside followed up by you Brian and some interaction with that delightful wife of yours, Diana. I suppose the worst bit about the whole deal is parting with the money. Even that was offset with our pressy of goodies which we have been enjoying and are saving our wine for a special time. R Orton. 27.01.2010
To ALL at First National in Naracoorte: Hi. I would have NO hesitation recommending you to the public for real estate transaction. I was very well satisfied with the proffessionalism & courtsey shown me in the handling of my house sale. All the best for 2010. M Lewis. 5.12.09
Diana, Just wanted to say thank you for all your time and effort your team at First National and particularly you, put in to help us over the last couple of months. We were incredibly grateful to have you help us buying this amazing house and selling the other. Fron our perspective it was a transition that could have been potentially very trying and difficult. You, however, have an amazing ability to make 'everything happen'. It was a pleasure to work with and get to know someone, with so much passion and enthusiasm to get a positive result. We felt truley looked after. T & K Dennis.
Sorry about the huge delay! The service I received form Diana was awsome. I'm very happy with the way everything went. There was a delay with settlement, however it was handled very professionally. I have no hesitation in contacting Diana when I am ready to purchase another property in Naracoorte. So thank you Diana for all your help and support. T. Pearce 13.11.09
Diana, Thank you so much for help in selling our Naracoorte home. We both appreciate your patience and advice. It was a huge move for us and without your professionalism it would have been even more traumatic. We can thoroughly recommend your hand of "First National" to our family and friends. Once again, thank you so much. M & E Zippel, 21st October 2009.
We are very happy with the First National Team. Felt it was a very personal experience and everyone was very helpful wtih all aspects of the sale. i.e marketing and home inspections. I would in the future choose only to go with one Agent, I found having another was not comfortable and will be happy to recommend you - Di and Sally - to everyone. Town life is great! V. Muir, 8.10.09
Sally was fantastic to deal with at all times and nothing was ever too much trouble for her. Always pleasant and we would highly recommend her to others. Thanks. K. & A. Brodie, 9.10.09
Diana, Selling our home was an unknown for us - along the journey we appreciated the contact, personal service and time given. Being keep in touch with progress gave us the impression you were giving it your all to achieve a successful sale. It went well and was capped off with the clearing sale (the luggage box sold too!) Sept. 09
Diana, We were very happy with the advertising and the way it was presented in the Herald. The friendship and advice was very helpful and made the whole experience of selling and moving much easier than we anticipated. Thank you Diana. 23rd September 2009 Dear Sally, Thank you for your valuable assistance and advice over the months of my consideration, questions, and sometimes demands on the purchase of my planned retirement residence in Naracoorte. Sally, your professionalism, enthusiasm and personality was a "breath of fresh air" in this age of electronic communication. I look forward to working with Mardi Haynes your property manager over the next three years who in my first meeting conveyed the same professionalism. May 21st 2009
Diana, Prompt, efficient, easy to get in contact with! Timely updates during negotiations - what more can one ask?! S.Kidman, 2nd June 2009
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Thank you Sally for representing us so professionally in the sale of our property. You kept us fully informed every step of the way. It wasn't an easy sale, but you were able to cope with everything that came your way, and made sure we were up-to-date. We appreciate your efforts! All the best for the future. 17th June 2009
Dear Diana, I thank you sincerely for all your effort in the recent sale of my property and more importantly for your professionalism at all times. Please pass on my thanks to the team at Naracoorte First National who handled the rental of the property over many years, it certainly made life easier. Once again, my thanks for all you have done and I look forward to the possibility of any further dealings with yourself and Naracoorte First National. August 2009
Diana, Helpful, lovely, knowedgeable staff! Thanks for helping me buy my first home! J. Stone. July 2009.
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